Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"770ff3cba28f83fce09f4bdef984c04ccfd13805_lout","branding":{"id":"10","key":"fd","name":"Support","portalBaseUrl":"/servicedesk/customer/portal/10"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/376dcb3b-eb5d-4a44-9ca0-0dc556ed0e5b/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1YThhYjUwMy00MGJkLTQxNGUtYjNmNC1iYzdlOGRmNjNhZTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM3NmRjYjNiLWViNWQtNGE0NC05Y2EwLTBkYzU1NmVkMGU1YiI6WyJyZWFkIl19LCJleHAiOjE3Njk2NzA1MDAsIm5iZiI6MTc2OTY2OTkwMH0.dmTMJR2cyq6SaoCoOeswWGHsuJXAAoESR-zlypUObKs&client=5a8ab503-40bd-414e-b3f4-bc7e8df63ae9&mode=fit","logoId":"376dcb3b-eb5d-4a44-9ca0-0dc556ed0e5b","isLogoAvailable":true,"helpCenterTitle":"Get help on Traxo products","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Get help on Traxo products","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1YThhYjUwMy00MGJkLTQxNGUtYjNmNC1iYzdlOGRmNjNhZTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3Njk2NzA1MDAsIm5iZiI6MTc2OTY2OTkwMH0.7r2zAwC-72_pqiYscPqY0gtzKxgZQwAyFCzBG4GCb3Y&client=5a8ab503-40bd-414e-b3f4-bc7e8df63ae9&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"topBarColor":"#0074e0","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"10","key":"fd","projectId":10044,"serviceDeskId":10,"name":"Support","description":"<p>Welcome! Raise a request for support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/10","reqTypes":[{"id":"95","name":"General support","descriptionHtml":"","callToAction":"General support","introHtml":"<p>Need help using, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://help.center.traxo.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[27],"key":""},{"id":"125","name":"Manage connections","descriptionHtml":"","callToAction":"Manage connections","introHtml":"<p>Need help to manage the integrations in your Traxo account? Select this to request assistance.</p>","icon":10629,"iconUrl":"https://help.center.traxo.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10629","groups":[27],"key":""},{"id":"100","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://help.center.traxo.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[27],"key":""},{"id":"102","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://help.center.traxo.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[27],"key":""},{"id":"99","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://help.center.traxo.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":27,"name":"General"}],"orderMapping":{"27":[125,100,102,95]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"7ee24239-7ceb-32a8-856a-b4702b4fcf33","appLinkName":"","appLinkUrl":"","spaceKey":"HC","spaceName":"Help Center","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SUP","serviceDeskId":10,"kbLinkDomainURLs":["https://help.center.traxo.com","https://traxo.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":10,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1YThhYjUwMy00MGJkLTQxNGUtYjNmNC1iYzdlOGRmNjNhZTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA0NCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Njk2NzExMDAsIm5iZiI6MTc2OTY2OTkwMCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.II0J8eCkfTgTbDk9yetvSgaKI25g0ff23zOn8nCzG9Q","targetCollection":"upload-project-10044","endpointUrl":"https://api.media.atlassian.com","clientId":"5a8ab503-40bd-414e-b3f4-bc7e8df63ae9","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"88b2955a-6af2-4339-955c-f79841b21910","name":"Capture","description":"Travel email parsing for application developers and service providers","categoryUrl":"https://help.center.traxo.com/servicedesk/customer/portal/10/topic/88b2955a-6af2-4339-955c-f79841b21910","lastUpdated":"1762553219972","createdAt":"1762552568264"},{"id":"0006ea60-b94b-4cdf-a0b7-693ec571a1e6","name":"Connect","description":"Software for managing corporate travel programs","categoryUrl":"https://help.center.traxo.com/servicedesk/customer/portal/10/topic/0006ea60-b94b-4cdf-a0b7-693ec571a1e6","lastUpdated":"1762555850402","createdAt":"1762553184463"}]}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://traxo.atlassian.net/wiki","kbLinkDomainURLs":["https://help.center.traxo.com","https://traxo.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}